Michael Caines Restaurant & Champagne and Cocktail Bar

Andy Hill is not at all happy with his experience at Michael Caine’s Manchester

I feel obligated to give feedback on one of the most disappointing restaurant experiences I have had in a long time.

With excitement, my friends and I went to Michael Caine’s in Manchester tonight. (21st June 2008) We started in the Champagne bar, ordering cocktails to get the night started. After 30 minutes of waiting and begging, we finally received our drinks. We were told that they were short-staffed; however, it appeared that the staff outnumbered the clients.

When we were seated, we all felt that we were having to direct the staff ourselves….as if it was their first nights on the job with no training whatsoever. We had to instruct them 2 times to bring our champagne from the bar to our table. It felt like a start-up family restaurant with a few good recipes but with no care for the experience.

Next, when it came to the food, it was only okay. The lobster had lost its flavour, the starters were bland. Again, we had to chase the servers continually and there was never a rhythm or clear sequence of events for the night.

Finally, when we were leaving, we finally came across someone who at least seemed to be a manager. He asked how our meal was and we said the experience itself was not good. Shockingly, his response was, ‘We were short-staffed but we’re glad you enjoyed it.’…but we never said we enjoyed it. To say it was a disappointment would be an understatement.

Michael Caines Restaurant & Champagne and Cocktail Bar
107 Piccadilly, Manchester, M1 2DB